Carter Cookware respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or make a purchase.
When you use our website, we may collect the following information:
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information, processed securely by payment providers
• IP address and device or browser information
• Order history and customer service communications
• Any information you choose to provide to us
We collect information when you:
• Place an order
• Contact customer support
• Subscribe to emails or updates
• Browse our website
• Interact with our website through cookies or similar technologies
We use personal information to:
• Process and deliver orders
• Communicate about purchases or inquiries
• Provide customer support
• Improve our website and services
• Send updates or promotional emails if you have opted in
• Comply with legal obligations
Payments are processed securely through trusted payment providers.
Carter Cookware does not store or have direct access to full payment card details.
We take reasonable measures to protect personal information from loss, misuse, unauthorised access, or disclosure.
However, no internet transmission or storage method can be guaranteed to be completely secure.
We may share information with trusted service providers only as necessary to operate our business, including:
• Payment processors
• Shipping carriers
• Technology and website service providers
• Legal authorities when required by law
We do not sell or rent personal information to third parties.
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
Depending on your location, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your data where legally permitted
• Opt out of marketing communications at any time
To make a request, please contact us using the details below.
Our website uses cookies and similar technologies to improve website functionality, analyse usage, and enhance user experience.
You may manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
We may update this Privacy Policy from time to time.
Any changes will take effect once published on this page.
Carter Cookware
support@Cartercookware.com
