Privacy Policy

Privacy Policy – Carter Cookware

Introduction

Carter Cookware respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or make a purchase.


Information We Collect

When you use our website, we may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information, processed securely by payment providers
• IP address and device or browser information
• Order history and customer service communications
• Any information you choose to provide to us


How We Collect Information

We collect information when you:

• Place an order
• Contact customer support
• Subscribe to emails or updates
• Browse our website
• Interact with our website through cookies or similar technologies


How We Use Your Information

We use personal information to:

• Process and deliver orders
• Communicate about purchases or inquiries
• Provide customer support
• Improve our website and services
• Send updates or promotional emails if you have opted in
• Comply with legal obligations


Payment Information

Payments are processed securely through trusted payment providers.

Carter Cookware does not store or have direct access to full payment card details.


Data Security

We take reasonable measures to protect personal information from loss, misuse, unauthorised access, or disclosure.

However, no internet transmission or storage method can be guaranteed to be completely secure.


Sharing of Information

We may share information with trusted service providers only as necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Technology and website service providers
• Legal authorities when required by law

We do not sell or rent personal information to third parties.


Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.


Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your data where legally permitted
• Opt out of marketing communications at any time

To make a request, please contact us using the details below.


Cookies

Our website uses cookies and similar technologies to improve website functionality, analyse usage, and enhance user experience.

You may manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.


Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will take effect once published on this page.


Contact

Carter Cookware
support@Cartercookware.com